After-Sales Service

GWM Exclusive Services

The ultimate service experience at GWM, available 24/7 for all customers.

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Peace of mind

Exclusive quality guarantee

Ready to take care of you

GWM contact centre

24-hour emergency assistance service

Exclusive Services designed to enhance the ownership experience, including personalized vehicle consultations, comprehensive after-sales support, and dedicated customer care to ensure your vehicle continues to perform at its best.

Peace of mind with our new car quality guarantee

Exclusive: a 5-year or 150,000 km new car quality guarantee

Battery warranty

Enjoy worry-free driving with cutting-edge technology, backed by a hybrid battery and EV battery warranty.

GWM Roadside Assistance

Ready to assist you anytime, anywhere with just a tap on the GWM Application.

Free 24 Hours

5-year warranty | Consult with a technician

Free 24 Hours

5-year warranty | Consult with a technician

Application

24/7 | Update all locations

Emergency Fuel Delivery

10 liters / year

Emergency Spare Key

Free within a 20 km radius

Emergency Assistance

Emergency service within 30 minutes
Towing service within 45 minutes

Maintenance Package Based on Mileage

GWM CARE Service Inclusive (GCSI)

Free labor for mileage-based maintenance for up to 5 years on all GWM vehicles.

GWM PRO Service Inclusive (GPSI)

Experience peace of mind as labor and parts costs are covered for mileage-based maintenance for up 5 years.

GWM Ultra Service Inclusive (GUSI)

Enjoy an exclusive and unbeatable package valid for up to 5 years. This package includes GPSI and the following consumable parts:

  • 2 x 12-volt batteries
  • 1 set of brake pads
  • 1 set of brake discs
  • 5 sets go wiper blades

PICK-UP AND DELIVERY ON DEMAND

GWM provides a premium pickup and delivery service for mileage-based maintenance at the GWM Karman Wongsawang standard service center.
Appointments must be made at least 2 days in advance through the GWM application or directly at the GWM Karman Wongsawang service center.
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Maintenance Schedule Based on Mileage

Enjoy worry-free driving by keeping your GWM vehicle in top condition with mileage-based maintenance

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Car Owner's Manual

Discover techniques to fully utilize your vehicle in the owner’s manual—provided with your car or available for download here.

Download the manual

Telematics Package

Smart and intuitive vehicle control system with the GWM application

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GWM accessories

Discover genuine GWM accessories expertly installed with a quality guarantee, exclusively at GWM Karman Wongsawang.
Effortlessly control your vehicle with your smartphone, optimizing your smart lifestyle. Download now!
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Available on the
Android